Most Internet connectivity problems are solved by turning your router off, waiting 30 seconds, and then turning the router back on. Now try reconnecting to the Internet.
Intermittent loss of Internet connection
Loss of connection to the Internet is often caused by interference. Cordless phone running at 2.4 GHz can cause interference with your router. 900 MHz can interfere with your Wireless Antenna. If you are experiencing intermittent connectivity issues, you may need to replace your cordless phone with one that runs at a different frequency.
I can't send email
1. Check to see if you have an active Internet connection by opening a Web page.
2. When you know you have an active Internet connection, check your email software setup. The outgoing (SMTP) server should be set to mail.wavecomm.com. If this server address is correct, verify that your @wavecomm.com address is configured as your from address.
3. Check the email address to make sure that you have typed it correctly.
4. Verify that your user name and password are entered correctly in your email software.
I can't receive email.
1. First, check to see if you have an active Internet connection by opening a Web page.
2. When you know you have an active Internet connection, check your email software setup. The incoming POP3 server should be set to mail.wavecomm.com.
3. Verify that your user name and password are entered correctly in your email software.
Email: Error 550 Relaying Denied
This error occurs when an email message is sent to a server that does not recognize the sender.
1. Make sure that you are entering your user name and password correctly.
2. Try sending the email later. Sometimes this error is intermittent.
3. Check your email software to make sure that your outgoing email server is set to mail.wavecomm.com. Verify that all other email settings are correct.
Email:Returned Mail: User Unknown
the message you attempted to send was returned due to a problem with the user name in the original email message. Check the entire email address for errors.
Email: Returned Mail: Host Unknown
the message you attempted to send was returned due to a problem with the host name in the original email message. Check the entire email address for errors.
Email: The Following Addresses Had Permanent Fatal Errors
the message you sent was returned because there was a problem with the email address. Check and make sure the email address is correct and then try resending the message.
